FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please contact us

Q. Where do you ship from?
A. We ship from our partnered factories located in India. So, please expect your items to be shipped separately (if your order more than one item) as different factories specialise in different areas of manufacturing.

Q. How long will it take for my items to arrive?
A. It will usually take 3-10 business days for all orders to arrive.

Q. How long will it take to receive a tracking number?
A. It will take usually between 1-2 days.

Q. Where can I place an order from?
A. You can place the order from any country, we ship worldwide.

Q. Is shipping is really free?
A.Yes shipping is really free worldwide.

Q. Where is your company located?
A. Our office is located in the beautiful city Bareilly, India.

Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
 Please contact us if you don’t receive one within 24 hours.

Q.Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to support@udibabaonline.com

Q. How can I pay?
A. We accept all Debit Cards, UPI, NetBanking, Wallets and Major Credit Cards like:Visa, Mastercard, Discover, Amex and also Paypal.

Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure. Your purchases are secure with 128 SSL Encrypted.

Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and send newsletters of our promotions and coupons for discounts.

Q. Will I (the customer) have to pay customs?
A. For most countries you will have to pay customs, but it depends where are  you located and if you order more then 1 piece.